Not 100% satisfied? Contact us and we accept returns within 15 days of receipt for most items in new condition.
How to return?
1. Email us at firstname.lastname@example.org indicating which item(s) you would like to return and the reason for your return.
2. Place the item(s) in the original packing and seal the parcel securely.
3. Reply to us with the express you choose and the tracking number.
4. Once received, a refund takes about 7-10 business days to process.
1. You may issue a return within 15 days of receipt.
2. Items returned must be in their unused condition with the original packing. We do not accept a returned item that is worn, damaged, washed or altered in any way.
3. We do not accept returned items that were sent back directly without contacting us first.
4. We do not accept packages returned using C.O.D. service. Return shipping charges are born by the customer and are non-refundable.
How long does it take to process my return?
Once your return has been received by the warehouse and it complies with our returns policy, we will refund you by your original payment method. Please be aware that payments can take up to 7 working days to process depending on your bank or payment provider. Returned items will be refunded excluding the original cost of shipping.
Please contact our customer service representative at email@example.com to confirm the return address for you.